General
Changes can only be made to an order as long as the item is not shipped; please contact customer service to confirm status of your order.
Do not worry! You can check our size chart. Still if you would like to have expert advice, no worries. You can leave us a message at [email protected] and our support agent will assist you and help you get a perfectly fitted product
We send you complete order details, including the price of each item, order number, and shipping charges via email.
Regular orders are made to order and are shipped within 1 to 3 business days.
We strive to minimize fulfillment time for our customized orders as well and usually dispatch made-to-measure orders within 15-30 business days.
Should cancelling an order be necessary please contact us as soon as possible. We will do everything within our power to help but note if it has already been dispatched it cannot be cancelled.
You can use Customize option and tell us your requirments of the product you like and tell us your required measurements. We can make any product as per your specifications, or you can email us at [email protected]
Payment Policy
Its very simple and you can order by choosing any product from our website. Then, select all details like sizing and click add to cart. We accept PayPal, Visa, American Express, Master Card. You can also talk to our expert team for any help!
We use SSL (Secure Socket Layer) to provide end to end encryption to protect your privacy. We also use Paypal which is one of the most secured payment options available.
Custom Orders
Yes, we can make any type of jacket custom made for you. Please get in touch with our experts at [email protected] and share any design, picture for reference and give us description on customize page.
There are no charges for quotation, discussion, or even getting a drawing made for your custom jacket. You will only be charged when you purchase the jacket or product.
Absolutely! You can select from Lambskin, Sheepskin, Goatskin to Buffalo-hide and Cow-hide. You can also share the look you have in mind and our expert can help you suggest the leather. Please get in touch at [email protected]
You can get your custom jacket made in other fabrics like cotton, polyester, satin, wool and other fabrics.
Unfortunately, we do not accept returns against refunds for custom orders. Please understand that your custom order is specially made for you. All details including style, material, accessories are as per your choice and we are not likely to sell it to anyone else.
Although there is no pre-specified fulfillment date, customers, while discussing their custom orders can ask for a delivery date from our Customer Support Agent. If you have a deadline or specific date for your order, we encourage our customers to communicate their desired delivery date to the CS agent before placing the order.