Trendsfort, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help with a simple and transparent return and refund process.
Return Eligibility
You may request a return within 30 days of receiving your order.
To be eligible for a return:
The item must be unused, unworn, and in original condition
The product must be returned in its original packaging
Proof of purchase (order confirmation or receipt) is required
Items that do not meet these conditions may not be eligible for a refund.
Non-Returnable Items
Certain items cannot be returned, including:
Items that are used, damaged by the customer, or not in their original condition
Customized or personalized products
Clearance or final sale items (if applicable)
Refund Process
Once we receive and inspect your returned item:
We will notify you about the approval or rejection of your refund
If approved, your refund will be processed within 5–10 business days
The amount will be refunded to your original payment method
Please note that processing times may vary depending on your bank or payment provider.
Return Shipping
Customers are responsible for r
urn shipping costs, unless the item is defective or incorrect
Original shipping fees (if any) are non-refundable
We recommend using a trackable shipping method to ensure safe return delivery
Damaged, Defective, or Wrong Items
If you receive a damaged, defective, or incorrect item:
Please contact us within 48 hours of delivery
Provide clear photos of the issue for faster resolution
We will offer a replacement or full refund at no extra cost.
Order Cancellation
Orders can be canceled before they are shipped
Once shipped, cancellations are no longer possible
In such cases, please follow the return process after delivery
Return Address
Please contact our support team before returning any item to receive return instructions.
Customer Support
If you have any questions about returns or refunds, feel free to contact us:
Address: 4887 Willow Road Pleasanton, CA 94588-4785 US
Phone: +1 213-582-6398
Email: [email protected]
Support Hours: Monday to Friday | 9:00 AM – 5:00 PM (EST)